As part of its relationship with the customer, The Pharmacy is led to collect personal data and use them in various automated processing.

Personal data (hereinafter referred to as "personal data") means any information that can be linked to an identified or identifiable natural person, directly or indirectly.

The present policy of protection of the personal data concerns any physical person in connection with The Pharmacy, in particular in quality of customer, prospect, legal representative and/or authorized representative of the customer.

The persons concerned by this Privacy Policy are hereinafter referred to as the "Individual(s)".

The implementation of personal data processing is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as "RGPD". The RGPD requires the controller of a processing operation to provide Individuals with a certain amount of information. All of this information is contained in this Policy.


The person in charge of the treatment is the legal person in charge of the Pharmacy whose coordinates are specified in our legal mentions.


We collect the following data from users of the site, which are essential for the operation of the service, and which will be kept for a maximum period of 3 years after the end of the contractual relationship and 13 months for cookies.

Data recorded by the contact form " Contact :

This form allows users to contact the Pharmacy.

The data sent are then stored in a database to monitor the relationship with the Pharmacy.

The data recorded are :

  • Name
  • Email address
  • Fixed or cell phone.

Data recorded by the contact form "Online prescription":

This form allows Internet users to send their prescription to La Pharmacie.

The data sent are then stored in a database to monitor the relationship with the Pharmacy.

The data recorded are :

  • Name
  • Email address
  • Copy of the order

Data recorded during navigation on the site:

This data allows the owner of the site to obtain information on the navigation of visitors, such as the display of details or searches made.


The pharmacy uses cookies.

All data collected through these cookies is kept for a period of 13 months.

For more information, you can consult our cookie policy.


The personal data collected on the Site are intended primarily for The Pharmacy.

Your data may be shared with our partners.

In order to carry out the maintenance of the site, some of your data may be shared with our subcontractors.

We ensure that all our subcontractors are subject to adequate personal data protection mechanisms that comply with the GDPR Regulation and that data will only be processed by authorized personnel who are bound by a confidentiality clause or other equivalent contractual document.


The Pharmacy is committed to working to protect your personal data. Only the staff of the Pharmacy is authorized and trained to respect the rules of confidentiality, participates in the operation of the site.


Any person browsing our site is likely to be concerned by the collection and processing of personal data.


The collection and processing of personal data provided by the user are necessary to The Pharmacy for the operation of the site.


The personal data are kept by the Pharmacy the time necessary for the proper execution of its legal and regulatory obligations and no later than 3 years from the last connection to his account. All this information is stored in the database of our computer servers.

All personal data transmitted to our subcontractors are deleted after the performance of their contractual obligations.


Your right to access and rectify your data. You have the right to access and rectify your personal data.

As such, you have confirmation as to whether or not your personal data is being processed and when it is, and have access to your data as well as information regarding:

- the purposes of the processing ;

- the categories of personal data concerned;

- the recipients or categories of recipients as well as the international organizations to whom the personal data have been or will be communicated, in particular recipients who are established in third countries;

- where possible, the period of time for which the personal data will be retained or, where this is not possible, the criteria used to determine this period;

- the existence of the right to ask the data controller for the rectification or erasure of your personal data, the right to request a limitation of the processing of your personal data, the right to object to such processing;

- the right to lodge a complaint with a supervisory authority;

- information on the source of the data when not collected directly from the data subjects;

- the existence of automated decision-making, including profiling, and in the latter case, relevant information about the underlying logic and the significance and intended consequences of such processing for data subjects.

You can ask us to rectify or complete your personal data if it is inaccurate, incomplete, ambiguous or out of date.

Your right to erasure of your data. You may request that we erase your personal data when one of the following reasons applies:

- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

- you withdraw the consent previously given ;

- you object to the processing of your personal data when there are no legal grounds for such processing;

- the processing of personal data does not comply with the provisions of the applicable legislation and regulations;

- your personal data has been collected in the context of offering information society services to children under the age of 16.

Your right to limit data processing. You can request the limitation of the processing of your personal data in the cases provided for by the legislation and regulations.

Your right to object to data processing. You have the right to object to the processing of your personal data where the processing is based on the legitimate interests of the controller.

Your right to the portability of your data. You have the right to the portability of your personal data.

The data on which this right can be exercised are :

- only your personal data, which excludes anonymized personal data or data that does not concern you;

- the declarative personal data as well as the personal operating data mentioned above;

- personal data that does not infringe on the rights and freedoms of third parties such as those protected by business secrecy.

This right is limited to processing based on consent or contract and to personal data that you have personally generated.

This right does not include derived or inferred data, which are personal data created by The Pharmacy.

Your right to withdraw your consent. Where the processing of data by us is based on your consent, you may withdraw it at any time. We will then stop processing your personal data without affecting the previous operations to which you have consented.

Your right to appeal. You have the right to lodge a complaint with the CNIL on French territory, without prejudice to any other administrative or jurisdictional recourse.

Your Right to Set Post-Mortem Instructions. You have the ability to set up instructions regarding the retention, deletion, and disclosure of your personal data after your death with a trusted, certified third party who is responsible for carrying out the wishes of the deceased in accordance with the requirements of the applicable legal framework.

How to exercise your rights. All the rights listed above can be exercised at the following email address or by mail accompanied by a copy of an identity document by addressing to La Pharmacie at the following address 6 Chem. du Levant, 01210 Ferney-Voltaire

Update: We reserve the right to change this policy to reflect changes in various regulations and practices. Any changes we make to our policy will be posted directly on this page of our site.

To ensure that you always have the latest version, we invite you to consult it online.

Date of last update: 01/09/2022.